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Hello,
We are working on bringing new solutions and support articles that can assist you in resolving the issue by yourself.
But in the meantime, you can raise a ticket by selecting "Report an issue" and let us know how we could help you. You can also attach any supporting screenshots or documents to the ticket.
You could follow the ticket until closure from this portal. Glad to have you here.
Thank you,
Global Lingo Helpdesk Team